Privacy Policy

Last updated: April 7, 2026

TheSongLetter ("we," "us," or "our") operates the website thesongletter.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

We collect the following types of information:

Personal Information: Email address, recipient name, and relationship details you provide when creating a song order.
Order Details: Song preferences including occasion, mood, genre, singer voice, personal qualities, memories, and special requests.
Payment Information: Payment details are processed securely through third-party payment processors (Stripe, PayPal). We do not store your credit card numbers.
Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the collected information for the following purposes:

To create and deliver your personalized song
To process your payment
To communicate with you about your order
To improve our Service
To comply with legal obligations

3. AI-Generated Content

Your song is generated using artificial intelligence technology. The personal details you provide (names, memories, qualities) are used as input to create personalized lyrics and music. This data is processed by our AI service providers solely for the purpose of generating your song.

4. Data Sharing

We do not sell your personal information. We may share your data with:

Service Providers: Third-party companies that assist us in operating our Service (payment processing, cloud storage, email delivery).
Legal Requirements: When required by law or to protect our rights.

5. Data Retention

We retain your order data and generated songs for as long as your account is active or as needed to provide you with our services. Song files are stored securely in cloud storage. You may request deletion of your data at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. All data transmissions are encrypted using SSL/TLS. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability

8. Cookies

We use essential cookies to ensure the proper functioning of our Service. We do not use tracking cookies for advertising purposes.

9. Children's Privacy

Our Service is not directed to individuals under 13 years of age. We do not knowingly collect personal data from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]